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TOLOWA PACIFIC

Tribal government

Case study

Tribal IT governance & roadmap

From fragmented operations to a defensible multi-year plan

Summary

A sovereign nation needed a credible IT roadmap for council and federal stakeholders—linking security, capital, and service delivery without over-promising vendor outcomes.

Challenge

Technology decisions had been reactive: overlapping contracts, unclear ownership between departments, and limited documentation for audit and grant reporting.

Approach

We established a governance model aligned to tribal priorities, sequenced initiatives by risk and funding windows, and created board-facing narratives that matched operational reality.

Outcome

Leadership secured alignment on a prioritized roadmap, reduced redundant spend in the first budget cycle, and improved transparency for interdepartmental planning.

At a glance

Horizon
3-year roadmap + annual refresh
Stakeholders
Council, IT, finance, program owners